It is crucial that you’re on time for your installation, as fast as we would like to send you on your way, we need a fair amount of time to get your brand new In-car entertainment system up and running, ensuring that it works as intended, as well as checking for quality of our own work, this is one of our key components and we take installations incredibly seriously, your car won’t leave us until we’re happy with our work, and you’re happy with your installation.
Please arrive at your designated time, this is important as it:
§ Gives us ample time to finish our research of your vehicle,
§ Complete the installation,
§ Assess the installation quality and make any changes if needed,
§ Perform maintenance on the system if/as required.
§ Install any firmware upgrades that need to go onto the system,
and finally, when you come to pick your vehicle back up, we need some time to run through the features of the newly installed in-car entertainment system as well as discuss warranty, and any complications/issues we had during our installation to keep you in the loop as to how our installation process went.
Why do we ask so much of you, well we want this process to be as smooth as possible, for yourself first and foremost, but also ourselves, as selfish as it may seem?
Our Ideal Installation goes off without any issues, and we return your car to you as soon as possible, with the system installed, but as you’re aware sometimes this may not be as simple as taking the old one out and putting the new one in. In this case, we will ensure to phone you if any complications arise during the installation of your head unit.
If we need more time to ensure the quality of your unit is up to our high standard we will ask, this is difficult for both parties, as we know you may have prior arrangements further on in the day, which is why we tend to ask you to schedule the fitting in the morning to give us time to send you on your way in the afternoon.
What are the benefits of our process, well our goal here at Iceboxauto is “To provide you with an aftermarket head unit you'll want to show off, at great prices without the hassle/stress of ordering from abroad”
To accomplish this goal, we like to be thorough when installing our in-car entertainment head units, so this calls for a vigorous process of quality control and assessment.
This is in our benefit as much as it is yours, as it ensures a quality product at the end, we won’t let you leave until we’re happy with the work we’ve provided.
Here at Iceboxauto, our goal is to ensure that we fit your new aftermarket head unit into your car, as soon as possible, while constantly maintaining the professionalism and quality control that is required of an experienced group of auto-electricians.
This sometimes leads to a longer than desired wait, as these systems are often quite difficult to install, especially if the vehicle we’re installing the system into, has had previous work done, is missing components or is downright being stubborn.
This requires a decent amount of patience on your behalf as installing these systems takes a prolonged period, but anything good never comes quick. Which is why we ask for a sizable chunk of time for all of our installations to match the criteria stated in the guide on page one.
As there are multiple factors and variables at hand when we’re installing your system, we have a few rules that in general we like to stick to ensure the process is as smooth as possible for yourself and ourselves
1. Leave The Car with us
a. Unfortunately, we have no waiting room for you to stay inside while we work on your installation, as a result of this we ask you to leave your keys with us, like how any piece of car modification work takes place.
b. Fortunately, we are located right next to Croft Retail Park, which has several places, you can wait if you’re so inclined
i. Costa – Why not get a coffee and wait for your new in-car entertainment system to be installed?
ii. Odeon Cinema – This is the perfect excuse to go and watch a film, you can kill two birds with one stone and get your unit fitted while watching a film?
iii. Pure Gym – Perhaps you could catch up on some cardio, while waiting for your installation to finish?
2. Not Inside the Car
a. As daft as it may sound, if you decide to stick around for a bit, to make things easier, we insist you stay outside of the vehicle, as it can be quite an arduous task taking out an old unit, and re-placing the new one, requiring us sometimes to contort into, let’s say interesting positions, which are most definitely harder to do with an extra person.
These rules are here to make sure that we provide you the best quality installation possible at Iceboxauto, if you have any questions or concerns before, during the installation, or afterwards please bring them up with us as soon as possible as we don’t want you driving around after a bad experience, either with the length of the installation, issues that arise with the system itself after your installation please don’t hesitate to give us a call on our telephone or drop us an email including the order number, model number of the car, or the delivery address if you’re ordering from afar.